About Us

The Carers' Support Centre was established in 1989 by Mike Humphries, the Director as a 3 year project based with Glanford Council for Voluntary Service, carried out research into Carers needs and then established services for Carers.  The first Carer Group started in Barton upon Humber in October 1989 quickly followed by one in Brigg.

By 1992 the Carers' Support Centre has developed 4 weekly Carer Groups with both Bottesford and Winterton being established that year.It was providing information, advocacy and listening ear service to over 40 new Carers every month, advising Carers on Welfare Rights and assisting to claim benefits.A small home care sitting service had developed where sitters were provided to enable Carers to attend a Carer Group knowing that someone was looking after the person they cared for.The Centre was also obtaining grants for individual Carers to have much needed breaks and to purchase essential pieces of equipment.

In 1993 the Carers' Support Centre became an independent charity with a management committee.   The committee was largely made up of Carers, and this is still happening today.

In 1996 the Carers' Support Centre expanded all its services and support to Carers into Scunthorpe with two new Carer Groups (Lilacs & Parkwood) being developed.  We were also being widely used by Local Authority and Health Authorities in consultation exercises with Carers.

In 1997/98 we received a 3 year lottery grant to provide services to hidden Carers in rural areas, established the Crosby Carer Group, were successful in an application to help finance and develop the Home Care Service, setting up the first ever contract to provide home care to Social Services clients.  By the end of March 1998 we had provided 21,000 hours.In 1999 we expanded the services to the Isle of Axholme and developed the Isle Carer Group in Epworth. 

In December 1999 we were successful in a lottery application to buy 11 Redcombe Lane, Brigg and the building was adapted during 2000.  It was opened in September 2000 and named Jessie Wilcox House after a Carer and friend of the Carers' Support Centre.

In 2001 we developed the Life Long Learning Project giving Carers financial support and encouragement to undertake a new learning experience, hobby or interest or restart an interest that has lapsed as their caring role has taken over.

2003 saw the development of the Carers' Small Grant, a pot of money made available to Carer Groups to enable them to enjoy activities, outgoing and learning experiences as a group whilst having a break from their caring role.  It also saw the start of our Parent Carer Support Group.

2003 also saw the first stages of the development of the Carers Needs Assessment.  The Carers' Support Centre employed a member of staff to research the needs and to develop the process and in 2005 we started to undertake Carers Assessments.

2005 we started developing our computerized information service to Carers and employed a dedicated Information Worker.

Our most recent developments during 2007 have been to employ a Volunteer Co-ordinator and is developing our volunteer base.  Volunteer will be providing information and advocacy support all people aged 50+ and will also befriend Carers and Ex-Carers who are experiencing a difficult time.

Today we support 9 Carer Groups throughout North Lincolnshire, employ 12 office based staff and over 40 Care Workers.  The Centre has the Community Legal Quality Mark and the DIAL UK Quality Mark for the provision of advice and information.

The Home Care Service received a rating of 'Good' at its recent inspection with the Commission of Social Care Inspection and is providing 3700 hours of care per month.