Operational Support Assistant

The Carers’ Support Service started providing support to unpaid Carers in North East Lincolnshire in April 2014. We are looking for an Operational Support Assistant to be part of our busy, dynamic and supportive team.

You will support the day to day running of the Carers’ Support Service by being the first point of contact for Carers, professionals and members of the public, both on the phone and face to face. The experience you provide will often be a Carers first experience of the Carers’ Support Service, so you will have excellent customer service and communication skills and an ability to make people feel welcome.

Your focus will be on ensuring every visitor to our building feels welcome and experiences a friendly and efficient service. Your post will also consist of administrative tasks that ensure the smooth operation of the services we provide.

Among other duties, you will manage a diary for room bookings and appointments, keep client records and public information up-to-date, administer petty cash and refer calls through to appropriate team members. You will need to be organised, efficient, have the ability to plan ahead and have good I.T skills, especially in word processing and using spreadsheets.

You will be an integral part of the team. You will learn about all aspects of the charity and be involved in its development.

If this sounds like the job for you, get in touch by calling 01472 242277 and ask for an application pack, or download the documents below.

PLEASE SEND COMPLETED APPLICATION FORMS TO: info.nel@carerssupportcentre.com

Closing date for applications: Midnight on Friday 7th February

Interviews will take place on: Friday 14th February

The Carers’ Support Service is an equal opportunities employer.

C.V’s not accepted. You must ask for an application pack.

Unfortunately we cannot provide feedback for applications that do not make it through to the interview stage. You must be available to attend an interview on the date specified above.

Job Advert

Job Description

Person Specification

Application Form (PDF)

Application Form (Word)

Day Care/Activity Support Workers

Want to work for our sister company, Ideal Community Care Solutions (ICCS)?

A community interest company that has the interests of Carers and the people they care for at the heart of everything they do. ICCS is now taking applications ready for its expansion into North East Lincolnshire.

As well as providing support in people’s homes and in the community, ICCS will be providing quality support and activities within the Carers’ Support Service at 1 Town Hall Square, promoting independence and opportunities for Carers to have a well needed break from their caring role. See below for details.

For more information about Ideal Community Care Solutions, please click or tap here.