The different ways to contact us are listed on this page.

If you want advice about your caring situation please telephone us. It can be difficult to give advice by e-mail as we may need to ask you specific questions about your personal situation.

Registered Office

Carers’ Support Centre
Jessie Wilcox House
11 Redcombe Lane
North Lincolnshire
DN20 8AU

Telephone: 01652 650585 (Main Office) or 01652 601973 (Ideal Community Care Solutions [Home Care])


Chief Executive Officer: Mike Humphries
Deputy Chief Executive Officer: Helen Wilson

Opening Times

The Carers’ Support Centre is open:

Monday 8am to 8pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 8pm
Friday 8am to 5pm
Saturday 10am to 4pm


The helpline (01652 650585) is open:

Mondays to Thursdays: 8 am to 8 pm
Fridays: 8 am to 6 pm
Saturdays and Sundays: 10 am to 4 pm

We are closed on Bank Holidays.


We wish to provide useful information for Carers in North Lincolnshire and so we would appreciate any comments you may have about our website. If you would like to provide some feedback (which can be done anonymously) please click here.

Compliments & Complaints

Your views and experiences help to ensure we are providing the right support for North Lincolnshire’s Carers. Click or tap here.