The Carers’ Support Service offers a counselling support service through our volunteer counsellors.

Helping you to understand your feelings so that you can make decisions that are right for you

Counselling is free and confidential, offering you the chance to talk things through in a relaxed way. Counselling is not about telling you what to do, judging you or making you feel uncomfortable.

What are the benefits of counselling?

The experience of exploring your thoughts and feelings with someone can relieve your sense that you are entirely alone with your problems.


At times when we feel vulnerable, perhaps following some bad news, and feel the need for some informal support from someone who understands, the Befriending Service may help.

Most of us have friends and family but do not always feel that we can talk to them. A befriender is someone in whom you can confide, knowing that you will not be judged or criticised and that your feelings and opinions are important.

The befriending service is free and confidential.

Key Workers

Key Workers work with you to produce a plan to help meet your needs as a Carer. They will ensure that you are able to get the right support and will work through any difficulties with you, providing information and support. They will ring you to ensure that your support plan is working and they will review it with you when needed. You can ring a Key Worker at anytime for information and support.

Call us on 01652 650585 for more information about these support services.